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Oracle AI for Supply Chain and Manufacturing

Oracle’s AI agents for SCM provide a range of traditional and generative AI capabilities to help improve operational efficiency, automate standard transactions, and increase inventory visibility. They can also help optimize supply chain processes such as maintenance troubleshooting, delivery, and packaging sustainability.

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Embedded AI capabilities in Supply Chain Management and Manufacturing Applications

Organizations can quickly and easily adopt the latest AI capabilities to help improve productivity and decision-making, automate some complex tasks and end-to-end business processes, and help reduce costs. Explore the AI features by business function below.

Note: Generative AI features are denoted with *, and AI Agents are denoted with **.

Functional area	Use case	Business benefit
Cost management	Generate accrual clearing summary*	Designed to streamline the accrual clearing process when used to generate justification text for accrual clearing transactions.
Manufacturing and maintenance	Generate repair suggestions from past service history*	Can help improve repair process when applied to generate past repair summaries and work order repair suggestions.
Manufacturing and maintenance	Generate shift summary for production supervisor*	Can be applied to summarize shift highlights and key points that need attention to help improve speed and completeness of communication between shifts.
Manufacturing and maintenance	Maintenance Advisor**	Improves manufacturing processes via better access to information on operating procedures for operators, supervisors, and engineers.
Manufacturing and maintenance	Operational Procedure Advisor**	Can help improve manufacturing processes via better access to information on operating procedures.
Manufacturing and maintenance	Product anomaly detection	Predict asset health and communicate issues quickly to facilitate timely action. Monitor assets, fleet and manufacturing equipment to detect anomalies.
Manufacturing and maintenance	Generate list of inspection characteristics*	Fast-track the creation of a quality inspection plan.
Manufacturing and maintenance	Generate shift notes for operator handoff*	Facilitate the smooth hand off of work to the next operator.
Manufacturing and maintenance	Generate repair summary*	Streamline the process of repairing multiple assets on a single work order.
Order management and logistics	Generate return summary*	Generate text summarizing order and product specifics for the returned items.
Order management and logistics	Pricing promotion summary*	Enable pricing administrators to quickly summarize the promotional lines, benefits, and conditions of a given promotion.
Order management and logistics	Generate sales order change comments*	Allows you to respond faster to questions on order changes by generating sales order change comments.
Order management and logistics	Generate sales order acknowledgement*	Enables improved communications with customers by generating draft order acknowledgements and email confirmations.
Order management and logistics	Claims Policy Advisor**	Answers questions on an organization’s claims policies, such as documentation requirements, approval procedures, guidelines on identifying and handling potential fraud, and instructions on adhering to relevant laws, regulations, and internal controls.
Order management and logistics	Customer Service Representative Advisor**	Expedites answers for questions on sales order policies via natural-language interactions, referencing official company documents.
Order management and logistics	Predict shipment transit lead times	Predict ETA and identify at-risk shipments for customers and provide total transportation lead time when an order is placed.
Order management and logistics	Predict order fulfilment cycle times	Automatically calculate average order cycle times and show impact vs required ship dates.
Order management and logistics	Dynamic slotting at warehouse locations	Include a Market Basket Analysis as an additional putaway method to help improve dynamic slotting optimization.
Order management and logistics	Predict Order Route	Streamline the shipment planning process based on historical shipping patterns, significantly speeding up the transportation planning process.
Procurement	Summarize supplier registration attachments*	Can be applied to summarize supplier attachments to help accelerate the registration and review process.
Procurement	Summarize purchase order details*	Can help improve efficiency of the buying process by summarizing POs.
Procurement	Generate supplier qualification questions*	Can be used to fast-track the creation of supplier qualification questions.
Procurement	Procurement Policy Advisor**	Enables accelerated creation of PO requisitions and helps address compliance through real-time Q&A on procurement policies using natural language processing.
Procurement	Spend classification	Classify requisitions, purchase orders, invoices and expenses using AI for faster, more granular analysis of procurement data.
Procurement	Dynamic discounting	Categorize suppliers and enroll them into a dynamic discounting program where early payments are rewarded with larger trading discounts to enhance working capital and optimize ROI on cash.
Procurement	Suggest requirements when conducting negotiations*	Generate a list of requirements to review as part of a negotiation for more successful outcomes.
Procurement	New supplier recommendations for negotiation invitation*	Broaden your supplier pool through an auto-generated list of new suppliers; add them to your supply base and increase competition for your business so you can secure better deals.
Procurement	Generate negotiation cover page*	Simplify the creation of content used in supplier negotiation documents.
Procurement	Generate negotiation messages*	Create message copy for category managers, suppliers, and team members. Refine and augment messages to be more specific to the details of each negotiation.
Product lifecycle management	Create item descriptions*	Help customers find your products faster by auto-generating product descriptions that emphasize key features and benefits to make the customer experience clearer and more satisfying.
Quality management	Description of a quality inspection plan version*	Can be used to fast-track the quality inspection planning process by generating inspection plan descriptions.
Quality management	Quality Inspection Advisor**	Can be leveraged to help simplify compliance checks for sampling standards and inspection processes.
Sustainability	Sustainability Policy Advisor**	Can be applied to quickly reference company sustainability policies, goals, and strategies using natural language processing.
Supply chain planning	New product introduction	Forecast demand of new products by learning from the past product launches.
Supply chain planning	Demand sensing	Forecast demand based on a wide range of data including history, price, seasonality, intermittency, demand shocks, anomalies, and external events.
Supply chain planning	Supply Chain Collaboration Advisor**	Answers enterprise-specific process questions regarding submission deadlines, overcommit, and undercommit procedures and understands the impact of failures to commit.
Supply chain planning	Lead time insights	Cope with supply variability and improve supply planning decisions by analyzing actual supplier lead times.
Supplier management	Manufacturer Onboarding Advisor**	Helps eliminate manual validation and interpretation of manufacturer risk and ensure accuracy of new supplier information when onboarding.

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Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.