Emser Tile boosts sales operations with Oracle Sales
The company streamlines order management, enhances collaboration, and fosters superior customer experiences with Oracle Sales.
United States | Industrial Manufacturing
“Our old CRM was cumbersome and inefficient. Switching to Oracle’s Redwood UI transformed our process—everything our sales team needs is now just one click away.”
Emser Tile, a leading distributor of premium tile and natural stone, works to transform residential and commercial spaces nationwide. To support its growth, Emser tackled inefficiencies in its sales system to improve collaboration and data accuracy. After it adopted Oracle Sales, part of the Oracle Customer Experience (CX) suite of applications, the company experienced a turning point. The sales team gained the tools they needed to work smarter and more effectively. The seamless integration with JD Edwards streamlined order management and provided new insights, helping Emser elevate internal processes and deliver an even better customer experience.
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